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2 ans d'experience

Competences

Passenger Safety & Emergency Procedures Customer Service Excellence Conflict Resolution In-Flight Service Operations First Aid & Emergency Response Cross-Cultural Communication Teamwork & Collaboration Problem-Solving Under Pressure Time Management Attention to Detail French Language Proficiency Teaching Methodologies Interpersonal Communication Research & Critical Thinking Presentation Skills

Experience

Cabin Crew

Kuwait Airways

2023-07 - 2026-01

Delivered exceptional customer service by welcoming passengers, assisting with their needs, and ensuring a comfortable travel experience. Ensured passenger safety through pre‑flight safety checks, emergency equipment verification, and adherence to aviation regulations. Managed passenger complaints and challenging situations using professional communication, patience, and conflict‑resolution skills. Collaborated with flight crew to maintain efficient cabin operations and upheld high standards of professionalism and grooming.

Formation

Bachelor's Degree in French Language Teaching

Langues

Arabic

fluent

French

fluent

English

fluent

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