Account Executive – SME (Business Solutions)

About the role

We are looking for an Account Executive to join Digicel’s Business Solutions team. The role focuses on managing and growing relationships with large enterprise customers across the SME segment, ensuring their long‑term success and driving revenue for the company.

Key responsibilities

• Lead the client account‑planning cycle, aligning solutions with customer needs and expectations.
• Achieve or exceed sales, profit and customer‑experience targets for an assigned portfolio.
• Maintain and develop relationships with executive stakeholders, conducting meetings, presentations and proposals.
• Identify new business opportunities, propose tailored solutions and negotiate contracts.
• Collaborate with cross‑functional teams to design programs and strategies that add value for clients.
• Prepare, deliver and present client proposals, ensuring quality and compliance.
• Qualify, negotiate and close opportunities while providing accurate forecasts in Salesforce.
• Communicate account performance, forecasts and competitive insights to Digicel Business management.

Required profile

• Proven experience in enterprise sales and account management.
• Track record of meeting or surpassing sales targets.
• Strong negotiation and presentation abilities.
• Ability to build and sustain relationships with senior client executives.
• Effective problem‑solving skills for complex account issues.

Required skills

• Salesforce (CRM) for sales forecasting and pipeline management.