Distribution Supervisor

About the role

The Distribution Supervisor will lead the delivery process, ensuring consistent service levels and profitability across our FMCG supply chain. You will coordinate drivers, manage customer queries, and drive continuous improvement in delivery operations.

Key responsibilities

• Execute load planning and manage day‑to‑day delivery queries, performing root‑cause analysis to prevent recurrence.
• Ensure drivers follow off‑loading standards, maintain SOPs, and uphold safety and image guidelines.
• Monitor and improve service level agreements with customers and central planning.
• Drive productivity by coaching staff, optimizing delivery modes, and verifying master data accuracy.

Required profile

• Relevant 3‑year tertiary degree/diploma, preferably in Supply Chain or Logistics.
• Minimum 2 years experience in a customer service role within FMCG supply chain or logistics.
• Valid Code 08 driver’s licence.
• Proficiency in Microsoft Office; SAP experience preferred.

Required skills

• Microsoft Office
• SAP