Communications Officer, Digital Communications

About the role

The United Nations Support Office in Haiti (UNSOH) is recruiting a Communications Officer, Digital Communications for its Public Information unit, reporting to the Communications Officer at the P4 level. The post is based in Port-au-Prince and focuses on digital communication strategies, content and media relations.

Key responsibilities

• Contribute to communications strategies that raise awareness, drive engagement and build support with target audiences.
• Draft narratives and content for websites and social media, including live content, and take part in digital communication campaigns.
• Ensure consistency and accuracy of messaging and branding across digital channels.
• Analyse, monitor and report on digital content to measure results and adjust initiatives.
• Take part in managing reputational risk crises, including online misinformation and disinformation.
• Oversee the development and maintenance of the organisation's website, and develop bespoke content with editorial guidance.
• Participate in media mapping, build relationships with media outlets and pitch story ideas and news releases.
• Plan and coordinate press conferences, briefings and media events, and prepare talking points and key messages for media interviews.
• Monitor media coverage and contribute to written and audio-visual material shared with staff.

Required profile

• Advanced university degree (Master's or doctorate, or equivalent) in communication, journalism, international relations, digital communications or a related field, or a bachelor's degree plus two years of relevant work experience.
• At least five years of progressively responsible professional experience in communications, international relations or a related area.
• Knowledge of multimedia production tools, digital design and creative content writing for digital platforms; a portfolio showing photography, video production and editing, graphic design and digital content is required.
• English and French at UN Level II reading, writing and listening, and speaking at UN Level I; Creole Haiti at UN Level II in all four skills.

Required skills

• Multimedia production and digital design
• Creative content writing for digital platforms
• Digital analytics tools (desirable)
• Strategic thinking (desirable)